Refund Policy

This Refund Policy is provided as a general template for Coffman Analytics Inc and should be reviewed by qualified legal counsel before publication. The language below reflects standard practice for a business consulting and advisory firm.

01

We want clients to be confident in engaging Coffman Analytics Inc. This Refund Policy explains how refunds are handled across our different service tiers. Specific terms may be further defined in your engagement agreement.

02

One-time consultation fees are generally non-refundable once the session has been scheduled and delivered. If we are unable to hold a scheduled consultation, you may reschedule or request a full refund of that fee.

03

For multi-phase engagements, fees are typically tied to milestones. If you cancel before a milestone begins, unearned fees for work not yet started are refundable, less any costs already incurred on your behalf.

04

To request a refund, contact us in writing within fourteen (14) days of the relevant charge, describing the engagement and the reason for your request. We will review each request in good faith and respond promptly.

05

Third-party costs, licensing fees, and completed deliverables that have already been accepted are non-refundable. Any exceptions will be handled at our reasonable discretion.

06

Questions about a charge or a refund can be directed to our team, and we will work with you to reach a fair resolution consistent with your engagement agreement.

Questions about this Refund Policy? Contact us at info@cdecconsultants.com or (678) 403-2561.